Tagged “cancelling”
-
If you cancelled before you exported
The step that was supposed to come first did not. Here is what is usually still recoverable, in what order to try, and how to tell when to stop trying.
-
The apps left on your devices
Desktop and mobile apps hold signed-in sessions and unsynced drafts. Uninstalling before the account closes can take the only copy of something.
-
Cancelling without losing the archive
Access to your history usually depends on an active account. That single fact decides the order of every step in closing one, and the order is unforgiving.
-
Switching a team workspace
A shared workspace turns a personal migration into a coordination problem. The export is an admin task and the deadline is everyone's.
-
Deleting conversations before you leave
One good reason to prune inside the old account, several bad ones. Pruning your own exported copy gets the same result destroying nothing.
-
What happens to your data after the account closes
Cancelling, deactivating and deleting do different things to your data. Only one destroys it, and none are instant in the way people assume.
-
Timing a switch around the renewal date
The renewal date is the only fixed deadline in a switch. Find out what yours actually is, then work backwards from it rather than towards it.
-
Revoking the integrations you forgot
Authorisations the assistant holds against your other accounts do not expire when you cancel. Revoking happens in those services, not in it.
-
Replacing shared links before they break
Shared conversation links live on the old account. When it closes they stop resolving, in documents belonging to people who will not know why.
-
The order of operations for a switch
Six steps, and the order is not a preference. Two of them are irreversible, and one of them stops working the moment the old account closes.